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Frequently asked questions

Of course, you have questions! But honestly, it’s all pretty simple and straightforward. Just click on the line that interests you most and your answer will appear. If you are still scratching your head, let us clear it via email or save your spot for a quick call here.

What conditions do I need to fulfill in order to receive the coaching for free?

1. Be registered as job-seeking or unemployed at the Agentur für Arbeit or the Jobcenter.

2. Apply for the AVGS voucher – we can help you with the application! (see FAQs “How do I request the voucher?)

How do I register as job-seeking at the Agentur für Arbeit or the Jobcenter?

1. Check your status: are you an EU, EEA or Swiss citizen, or you hold a valid settlement permit or temporary residence permit that entitles you to work in Germany? Then you qualify!

2. Register online at the Agentur für Arbeit or the Jobcenter.

By the way – you can register as job-seeking three months before the end of your employment!

Note that in order to complete the registration online, you have to have the online function of your identity card, residence permit, or eID card activated. Alternatively, you can go to either institution in person and bring (1) your ID card or passport, (2) your certificate of registration, and (3) your visa or residence permit (if applicable).

I registered online as job-seeking - what now?

The Agentur für Arbeit or the Jobcenter will send you a PIN number via post – this takes about two days.

After your documentation has been checked by the agency, you will have an in-person meeting with your caseworker to discuss further steps – at which point you could already discuss the possibility of coaching!

How do I request the voucher?

You can send the following text to your caseworker: 

Sehr geehrte Damen und Herren, 

Hiermit beantrage ich einen AVGS-Gutschein für ein Job- und Bewerbungscoaching mit dem Ziel der Aufnahme einer sozialversicherungspflichtigen Beschäftigung. Da die langfristige Integration in den Arbeitsmarkt für mich nach Beendigung meiner jetzigen Tätigkeit im Vordergrund steht, erscheint mir Coaching die geeignete Maßnahme, um dies zu erreichen und eine längere Arbeitslosigkeit zu vermeiden. 

Ich habe mich bereits informiert und einen zu mir passenden Anbieter gefunden.

Ich freue mich auf Ihre Antwort.

I got my voucher! What's next?

Yay! Congrats on getting your voucher. Did you get it in digital- or paper form?

If you got the voucher digitally, you can send it to your chosen coach or to 

You do not need to fill anything out.


Where does the coaching take place?

We can coach you in all of Germany, since we offer our coaching online. Most of our Coaches are located in Berlin and some of them also offer in-person-coaching. We can talk about, what format works best for you. 

How long is a coaching process?

The coaching is generally 8 weeks. It depends what your caseworker provides in your coaching voucher. We can help you request the voucher.

What is the online learning platform?

The learning platform contains content from various different coaches from our site, including videos, exercises, tipps and tools. Topics such as goal-setting, knowing your self and your strengths, unique positioning, the current job market, preparing your application, interview tipps, financial and budgeting tipps are covered. We also just started a community space where you can exchange and network with other coachees.

Generally, the learning platform is meant for you to have as an additional resource, asynchronously to the one-on-one coaching with your coach during the career coaching.

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